Building Technology Solutions
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Online Service Request
  • Please provide complete information - incomplete information could result in delays.
  • Our goal is to reply to requests within 15 minutes during normal business hours (M-F 7:30AM-4:30PM CST, exclusive of observed holidays).
  • For emergency, after hours or holiday support, please call our Customer Support Center toll-free at 1-866-423-2247 

Contact Information
Name:* Title/Position:*
Phone:* Email:*

Authorizing Individual (if different from contact)
Name: Title/Position:

Request Information
Company:* Service Location:*
Address/Bldg/Floor
City:* State:*
Detailed
description
of problem:*		  
Equipment
brand/model:*		  
PO Number: Service Contract:   

* denotes a required field.
I understand by submitting this request for service a Customer Service Coordinator will be contacting me via telephone to schedule a time for a technician to respond to the service request. I also understand that any online service request submitted outside of CEC normal business hours will not be responded to until the start of the next business day. ALL EMERGENCY REQUESTS MUST BE CALLED INTO OUR CUSTOMER SUPPORT CENTER | 1-866-423-2247

Corporate Office - 405 Boyson Rd, Hiawatha, IA 52233    •    (319) 294-9000    •    800-377-0271
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